Still at the Free Plan after new subscription to the Premium Plan

09 Feb, 2018 10:10
Hello Salvatore,

After the expiration of my previous Premium plan (expired at 4/2/201smile, I bought a Premium plan on 5/2/2018, but it appears that I am back at the Free plan. Please take a look at it; I have already sent you a message regarding this issue via the Contact form with some more info.

09 Feb, 2018 10:11
sorry about this. I know there is an issue somewhere when switching from the old auto-renew subscription to the new one. I will try to fix it during next week as I have some free time. In the meantime I will fix your account manually.
09 Feb, 2018 11:01
Thanks Salvatore for the swift response! Everything seems good now!
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