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Upload Problem

georgemsimon
14 May, 2019 19:26
I am experiencing persistent problems uploading a PNG file. I keep getting an error message stating that "no image or an invalid image has been uploaded." I've never experienced this before. The only difference between this file and dozens of others that I have uploaded in the past is that it is larger. Any help would be appreciated
siovene
15 May, 2019 05:25
Hi George,
Sorry about the inconvenience.

How large are we talking about?
georgemsimon
15 May, 2019 12:50
Salvatore

Thanks for the quick response.

The file is 10.8 MB large, dimensions 1759 X 1282 pixels.
siovene
15 May, 2019 13:01
That should not be a problem. Can you email it to me at salvatore@astrobin.com?
georgemsimon
15 May, 2019 18:23
Email is on the way. Thanks!
georgemsimon
16 May, 2019 21:23
Issue resolved. The problem turned out to be the software I used to convert the file from TIFF to PNG. I had originally used GIMP 2.10.10 for this purpose. Apparently, the latest version of GIMP introduced some new protocol that rendered exported PNG files unreadable by Astrobin. When I used Nebulosity to convert the file, I had no problem uploading it to Astrobin.
siovene
17 May, 2019 10:23
Good to know, thanks!
 
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