Hi
I am currently having issues with my ASI533MC Pro camera. I can cool the camera (-15C), focus and plate-solve but I cannot download my images. I use NINA (latest updates) for image acquisition. The following two error messages pop up:
1- Error camera download failed
exposure time: 10 s
Type: snapshot
Gain: -1
2- Error retrieving image data from camera
My actual exposure time is 300 s and the gain is set at 101.
I have changed my USB cables and I am still having the same problem.
Note also that when I turn on NINA, the following warning pops up:
- ASCOM platform version is outdated. Please update to the latest version. Otherwise the application might not be able to connect to all ASCOM devices.
I checked my ASCOM version and I am using the most recent version.
I am based in Montreal so the current temperature will normally be -5C to -15C. Could the problem be due to the cold temperatures?
Any suggestion would be appreciated.
Thanks,
François
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I'm a bit of a newbie, but just wondering if there is any chance you can try a different imaging platform to see if it is a NINA issue?
(I use my 533 with ASIAir & have tested it with Astroberry/Indilib & Ekos)
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Thank you Doug. I will try with APT.
CS,
François
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Hi
I am currently having issues with my ASI533MC Pro camera. I can cool the camera (-15C), focus and plate-solve but I cannot download my images. I use NINA (latest updates) for image acquisition. The following two error messages pop up:
1- Error camera download failed
exposure time: 10 s
Type: snapshot
Gain: -1
2- Error retrieving image data from camera
My actual exposure time is 300 s and the gain is set at 101.
I have changed my USB cables and I am still having the same problem.
Note also that when I turn on NINA, the following warning pops up:
- ASCOM platform version is outdated. Please update to the latest version. Otherwise the application might not be able to connect to all ASCOM devices.
I checked my ASCOM version and I am using the most recent version.
I am based in Montreal so the current temperature will normally be -5C to -15C. Could the problem be due to the cold temperatures?
Any suggestion would be appreciated.
Thanks,
François
*** Check the full path you have for saving images, for weird characters (anything not english) and spaces/special characters. As a test change it to something simple such as "c:\AP". Hope that helps ***
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Good idea.
Thank you Marios,
CS,
François
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