# 30 Jun, 2019 10:37
I would like to dowgrade my subscription from Premium to Free (autorenew) but it is written this when I clic on th right Unsubscribe button :|
Auto-renewing subscriptions are not offered anymore on AstroBin. Please visit the subscriptions page to see the available plans, thanks!
But my plan is already an AstroBin Premium (autorenew).
When I clic on the Yellon Unscubsribe Button my Paypal account I have this message appear : The unsubscribe button you clicked is invalid. You can find the status of all subscriptions in 'My preapproved payments'.
But I can't find any subscription in My preapprouved payments .
Here the message:
" Your last action could not be completed
If you were making a purchase or sending money, we recommend that you check both your PayPal account and your email for a transaction confirmation after 30 minutes. "
How can I do to confirm my unsubscribe ?
# 30 Jun, 2019 12:30
I think you will find when your subscription expires you will go over to the Free version automatically.|
# 30 Jun, 2019 13:37
|I don't think so. Because every years I autorenew with to Premium.|
# 30 Jun, 2019 14:19
please email me your paypal email address to email@example.com, so I can check if you have a recurring payment or not. If it's not in your "preapproved payments" on PayPal then I think it should be effectively cancelled.
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