Subscription expired without prior notification

cray2mpx
15 Jan, 2018 09:29
Apparently my subscription expired a few days ago. I was however not receiving any prior notification, so I forgot to renew in time.
So I have then renewed my subscription for another year, yesterday.
astrobin.com happily reports that I am a Pro member until Jan 2019, however I still cannot upload any images.
Is this because yesterday was Sunday and you need to manually activate anything?

Cray
siovene
15 Jan, 2018 09:58
Hi Cray, sorry about that. This is an issue with the fact that there exist two concurrent subscription models on AstroBin: the automatic renewal one that I'm trying to phase out, and the new one that is not automatically renewing, but a single one year purchase.

The issue, currently, is that if you buy a new model membership while your old model subscription was still active or has very recently expired, then AstroBin is confused by the two subscription objects in the database. I will fix the issue during the next few days, but in the meanwhile I will fix your account manually.
siovene
15 Jan, 2018 10:01
BTW I always like to reiterate: when an AstroBin subscription expires, nothing bad happens to your data and images! The only thing that happens is that you cannot upload new images until you resubscribe, but nothing is "held hostage" or anything smile
cray2mpx
15 Jan, 2018 12:52
Dear Salvatore,

It is fixed for me now  smile smile smile

Mille grazie,

Cray @ Vienna/Austria
1074j
15 Jan, 2018 21:47
cray2mpx
Apparently my subscription expired a few days ago. I was however not receiving any prior notification, so I forgot to renew in time. So I have then renewed my subscription for another year, yesterday. astrobin.com happily reports that I am a Pro member until Jan 2019, however I still cannot upload any images. Is this because yesterday was Sunday and you need to manually activate anything? Cray

 Salvatore,
I am having the same problem.
Mike
siovene
16 Jan, 2018 07:06
Hi Mike, should be fixed now!
 
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